Generate QKView on F5OS

REFERENCE: https://my.f5.com/manage/s/article/K04756153

SSH into the F5 rSeries appliance with admin

run the following

rseries01# system diagnostics qkview capture filename rseries01_20250213.tar
result  Warning: Qkview may contain sensitive data such as secrets, passwords and core files. Handle with care. Please send this file to F5 support. 

Qkview file rseries01_20250213.tar is being collected.

return code 200

resultint 0

 then keep checking on the status

rseries01# system diagnostics qkview status
result  {"Busy":true,"Percent":45,"Status":"collating","Message":"Collating data","Filename":"rseries01_20250213.tar"}
 
resultint 0

Eventually you’ll see 100 percent

rseries01# system diagnostics qkview status
result  {"Busy":false,"Percent":100,"Status":"complete","Message":"Completed collection.","Filename":"rseries01_20250213.tar"}
 
resultint 0

Now you need to transfer the file

Its possible iHealth Config is already done so let’s try first to upload using this command

system diagnostics ihealth upload qkview-file <qkview_file> description <description> service-request-number <case_number>

Example:

system diagnostics ihealth upload qkview-file rseries01_20250213.tar description Troubleshooting service-request-number 00123456

If it hangs, it means you need to enter your credentials so CTRL + C to break out to fix the creds

If all else fails, try and transfer the file off the F5 MANUALLY

file export protocol scp local-file diags/shared/qkview/rseries01_20250213.tar remote-host 10.10.10.100 remote-file /tmp/r10000_qkview.tar username admin

You can also use something like FileZilla and download the file

SFTP

Logon Type: Interactive

/var/shared/qkview